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Customer Stories

AUTOM takes great pride in our products.Hear what some customers have to say about us.

Camera Challenge

Meeting the Standard – International Camera Manufacturer

Japanese companies are known to place strict demands on their suppliers. A leading international manufacturer of high quality cameras required an internal dc motor for one of their products. Potential suppliers had to have a manufacturing defect rate of no more than 50 parts per million.

AUTOM took on the challenge. After a few months and many hurdles, we reached the standard – and then exceeded it.

The company was very pleased with our results and now trusts us with a large portion of their DC Motor orders.

Efficient Vacuum Cleaners



Helping our Customers Succeed
Asia’s largest manufacturer of vacuum cleaners was in trouble. To satisfy an overseas buyer they had to develop a new micro-motor for one of their new products. More than 10 suppliers competed for the business. Our research and development group got to work and soon developed a motor more than 10 times more efficient than our competitors. Product life, EMC and super-saturation capabilities were also improved. What was the result? We got the business of course. And since our product exceeded the foreign end-user’s requirements, our customer got their business too. At AUTOM, we believe success must be mutual.

Automatic Vending Machines
	Custom Solutions for an Australian Company
	A leading Australian supplier of automatic vending machines gave us several requirements including:
		Providing a gear reducer
		Offering a micro-motor with the latest technology
		Providing a PCB line.



Speed was the most important factor. As our customer contact explained it to us:
‘Most important is not only our ability to sell more effectively but to also offer our
customers a wide range of products and capabilities’Vendor Product Manager
AUTOM believes in providing solutions, not just products. In record time we designed and developed the solution the company required. They were very pleased with our service and now frequently do business with us.